IT SERVICES INCLUDE:
* On Call Repair & Support
Computer repair, computer updates, computer runs slow and other problems resolved.
* Affordable Monthly IT Service And Support
Support contracts and emergency repair work are available.
* VoIP System Consulting and Support
VoIP system set up, phone configuration and installation is available at reasonable rates. Experience with most Linux based asterisk solutions, especially those that use freepbx.
* Secure Merchant Account System Support
Problems with Merchant account security resolved
* Domain Controller Set Up
Windows Active Directory configured and workstations added to the domain. Group permissions set up. Shares exported and mounted during login. Files synced between workstation and server for backup purposes.
* Workstation Configuration and Network Resource Activation
Printers shared and network shares mounted.
* Linux and Unix server setup and configuration.
Red Hat, Centos, Ubuntu, Sun and other UNIX/Linux server and workstations can be installed, configured, supported and updated both on-site and remotely.
* Backup Strategy and Verification
Backups can be automated and verified with notifications of success/failure sent so that any issues can be resolved before any loss of data occurs.
* Network Wiring, Wireless and Switch/Router Installation and Configuration
Network wiring tested and repaired. Network equipment configured for optimal Internet and remote location access.
* Over-the-Phone Computer Support
The case for remote administration of workstations and servers.
1. Security is the primary concern, but with properly configured VPN routers and logging, all network accesses can be audited.
2. VNC, SSH or Remote Desktop can be used to access servers and workstations remotely.
3. Timeliness and cost savings can be realized due to not having to wait for a technician to arrive.
A friend of mine has written a memo regarding this and it can be accessed at http://www.dminet.com/papers/RemoteAdmin.pdf