L A Computer Help Direct: 310-425-1255
Serving The Greater Los Angeles Area - Call Mike Today !

Your Subtitle text
LAComputerHelp.com

Expert Computer, Network and VoIP Phone IT Services
Just Say YES!

1) Over 20 years of pro IT consulting, service and support experience just a phone call away!

2) Free initial off-the-clock consultation to determine what service and/or products would best serve you.

3) Full documentation of service, support and any sales.

4) A friendly honest and helpful attitude.

5) Concise and easy to understand explanations and summaries whenever possible

6) Only honest recommendations for software, support and/or hardware that is really needed

Just Say NO!

1)  No dishonest and/or ill advised  sales pitches for unnecessary software, hardware or support.

2) No workstations without current anti-virus support.

3) No illegal copies of software.

4) No longwinded technical dissertations that resemble a foriegn language. 

5) No geek arrogance or attitude of superiority!









IT SERVICES INCLUDE:

* On Call Repair & Support
Computer repair, computer updates, computer runs slow and other problems resolved.

* Affordable Monthly IT Service And Support
Support contracts and emergency repair work are available.

* VoIP System Consulting and Support
VoIP system set up, phone configuration and installation is available at reasonable rates. Experience with most Linux based asterisk solutions, especially those that use freepbx.

* Secure Merchant Account System Support
Problems with Merchant account security resolved

* Domain Controller Set Up
Windows Active Directory configured and workstations added to the domain. Group permissions set up. Shares exported and mounted during login. Files synced between workstation and server for backup purposes.

* Workstation Configuration and Network Resource Activation
Printers shared and network shares mounted.

* Linux and Unix server setup and configuration.
Red Hat, Centos, Ubuntu, Sun and other UNIX/Linux server and workstations can be installed, configured, supported and updated both on-site and remotely.

* Backup Strategy and Verification
Backups can be automated and verified with notifications of success/failure sent so that any issues can be resolved before any loss of data occurs.

* Network Wiring, Wireless and Switch/Router Installation and Configuration
Network wiring tested and repaired. Network equipment configured for optimal Internet and remote location access.

* Over-the-Phone Computer Support
 The case for remote administration of workstations and servers.
 1. Security is the primary concern, but with properly configured VPN routers and logging, all network accesses can be audited.
2. VNC, SSH or Remote Desktop can be used to access servers and workstations remotely.
3. Timeliness and cost savings can be realized due to not having to wait for a technician to arrive.

A friend of mine has written a memo regarding this and it can be accessed at http://www.dminet.com/papers/RemoteAdmin.pdf
Each customer has their own security requirements, be they only that the computer doesn't have any spyware or viruses or so complex that they must comply with external security or legal requirements.
Virtual Private Networks can be set up if external access is required. 
Maintenance of Anti-Virus licenses to ensure that each computer is protected is important and should be documented.